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Trust · field notes

Our security & compliance posture.

The authoritative reference for security reviewers. Regulatory alignment, technical controls, the sub-processor list, data residency, retention by class, and our DPDP specifics — written down in full, so your due-diligence questions are answered before you ask them.

Our trust pages give the executive summary. This is the long form — the document we hand to security teams, auditors, and procurement. Everything below is what we actually ship in every deployment, and what every third party that touches your data does with it.

Two principles run through all of it. First, controls are architectural, not bolt-ons — PII redaction, audit logging, and tenant isolation live in the pipeline, not in a policy document. Second, India is the baseline and global certifications follow our enterprise expansion. We tell you what is live, what is in-flight, and what is on the roadmap, with dates.

Regulatory alignment.

Where we stand today across every standard relevant to our products and markets — the scope it covers, the products it touches, and its current status.

StandardScopeRelevant toStatus
DPDP Act 2023IndiaAll Indian deploymentsLive — consent capture, retention classes, withdrawal, PII redaction pre-LLM; India residency by default
RBI Fair Practices CodeIndia BFSILens — Helm (lending)Live — interest disclosures, rejection reasoning, grievance routing automated at the agent layer
SEBI AI GuidelinesIndia Capital MarketsFuture securities productsAligned — Blueprint architecture designed to meet explainability and audit requirements
CDSCO MDR 2017India Medical DevicesLens — KidneyCareTRL 4→6 — on the CDSCO device pathway; target regulatory submission 2026–27
ISO 27001:2022InternationalAll enterprise clientsIn-flight — ISMS underway; target certification Q4 2026; gap analysis complete
SOC 2 Type IIUS EnterpriseUS-headquartered clientsRoadmap — planned 2027 with US market entry; controls architecture already aligned
GDPREuropean UnionEU data subjects / EU clientsRoadmap — architecturally consistent with DPDP; formal programme for 2027 EU expansion
HIPAAUS HealthcareLens — KidneyCare (US)Roadmap — PHI controls, BAA capability, US-resident tier planned 2027 with FDA 510(k)

Compliance by geography.

Where your data lives and which regulations govern it. India is our primary market today; the EU and US are on the roadmap with dated programmes.

India — primary market

All current deployments. Data residency in ap-south-1 (Mumbai) by default. No cross-border transfer without explicit consent. DPDP Act 2023 (Live), RBI Fair Practices (Live), SEBI AI Guidelines (Aligned).

European Union — roadmap

Target market from 2027. EU-resident storage tier to be established on AWS eu-central-1 (Frankfurt). Formal GDPR programme to follow, alongside EU AI Act risk tiers (both 2027).

United States — roadmap

US market entry planned for 2027, led by KidneyCare's FDA pathway. SOC 2 Type II and HIPAA BAA capability required for enterprise procurement (both 2027); FDA 510(k) for KidneyCare (2027–28).

Technical controls — every deployment.

These controls are architectural, not bolt-ons. The data flow that runs in every deployment, before any model is invoked: inbound data (WhatsApp · API · IoT · form · document) → PII redaction layer (Aadhaar · PAN · mobile · account no. stripped before any model call) → agent pipeline (T1 self-hosted OSS · T2 mid-cloud · T3 frontier · HITL checkpoints).

All model calls are logged. Every external API call, model invocation, and human decision is written to a WORM audit store with retention class enforced at the bucket policy level. Customer-managed keys (CMK) mean we never see plaintext at rest. Per-tenant key isolation is enforced at the storage layer.

Sub-processors — in full.

Every third party that touches your data. The list is reviewed quarterly, and customers are notified of any addition or substitution with 30 days notice.

VendorPurposeData locationData classVol.
AWSInfrastructure · Bedrock LLM · KMS · S3 WORMap-south-1 (Mumbai)all classes · encrypted (CMK)100%
Self-hosted OSS · tier 1LLM tier 1 — majority of agent callsap-south-1 (Mumbai)in-tenancy · no egress~80%
Self-hosted OSS · tier 2LLM tier 2 — multilingual and document tasksap-south-1 (Mumbai)in-tenancy · no egress~15%
Anthropic (via AWS Bedrock)LLM tier 3 — complex reasoning and HITL explanationUS (when used) — PII-stripped before callPII-stripped · no Aadhaar/PAN/acct no.~5%

Self-hosted OSS models run entirely within the customer's AWS tenancy. No data is transmitted to third-party model APIs for ~95% of calls. For the 5% of calls routed to Anthropic via Bedrock, PII is stripped at the ingestion layer before the call is made.

DPDP specifics.

When you deploy an Aminobots system, your customer data is your data. We process it on your behalf, in your tenancy, under your encryption keys, and we never see your customer's personal information in plaintext. We retain processed records only as long as DPDP requires by class.

If your customer requests their data be deleted, the system supports that. If your customer requests their consent be withdrawn, the system supports that. If your auditor requests evidence of every data event, the immutable audit log produces it.

Retention by class

What we keep, for how long, and the legal basis for each.

ClassRetentionBasis
KYC records7 yearsRBI Master Directions
Customer interaction logs5 yearsDPDP general retention
Transaction records10 yearsRBI Banking Regulation Act
Clinical records (KidneyCare)5 yearsICMR 2017 guidelines
AI inference traces (non-PII)2 yearsInternal audit + model improvement

Consent, withdrawal, and the DPO

How your customers exercise their rights, and who to contact for a DPDP grievance.

Responsible AI.

How we make agents safe to deploy. Three commitments hold across every system.

For reviewers.

This post is the public reference. Under NDA, enterprise prospects can request the full security pack — architecture diagrams, sub-processor DPAs, pentest summary, ISMS scope statement, and the DPDP compliance questionnaire. The executive summary lives on our Trust & security page.

We'll send you the full security pack.

Architecture diagrams. Sub-processor DPAs. Pentest summary. ISMS scope statement. DPDP compliance questionnaire. Available under NDA for enterprise prospects.

Request security pack