01 · Capabilities

What's inside.

Background indexing — continuously indexes Confluence, Notion, Google Drive, GitHub/GitLab, Jira, Zendesk, ServiceNow, and CW logs.
Hybrid retrieval — BM25 + dense vector + graph traversal, with a re-ranker over the candidate set.
RBAC + tenant isolation — per-team CMK · row/column ACLs · SSO + identity center. Every query scoped to the user's permissions.
External memory — Mem0-style long-horizon memory across sessions and tools. Per-user, per-team, per-domain memory layers.
RLHF feedback loop — user feedback → reward model → SLM fine-tuning. Closed-loop continuous improvement per team.
Per-team distilled SLM — a small fine-tuned model per team or domain, $0.10/Mtok class, served on Inferentia.
Agentic deep-research — a multi-step research subagent with semantic search · SQL · code search · report generation tools.

02 · Architecture

All sources in. One searchable corpus out.

Background agents continuously index every source. The pipeline runs through NER + semantic chunking, indexed into semantic + lexical + graph search. RBAC + per-team CMK are applied at query time. An external memory layer remembers prior conversations. An agentic query orchestrator dispatches the right tool per question.

Flow

confluence · github · jira · drive · cw logs
  ↓ background indexing
semantic + lexical + graph search
  ↓
rbac · external memory · rlhf loop
  ↓
agentic query · search · sql · code · report

03 · Live in production

Core-banking client.

knowledge

Core-banking client · L1/L2/L3 support

L1, L2, and L3 engineers use Nous to resolve tickets faster, generate root-cause reports, and accelerate runbook authoring. Every query is RBAC-scoped; nothing leaves the client VPC.

See customers →

What we won't do

Send your PII to a third-party model — sensitive fields are stripped before any external call.
Ship without a CLEAR scorecard — every deployment gets a baseline across five dimensions before it goes live.
Add an agent that doesn't earn its place — Gate 1 kills decorative multi-agent designs; each agent must add new signal.

Start with a Diagnose.

Two to three weeks. $6K–$12K. A written scorecard with topology recommendation, cost ranges, and remediation plan. No commitment to build.

Book a diagnosis