← all customers
lending

nira @ ifhl — eight minutes, whatsapp to disbursement.

How a mid-tier NBFC ran a real loan from WhatsApp to bank account in eight minutes, with three co-lenders bidding live and an audit trail RBI can read.

50%
faster TAT
99%+
STP rate
30%
lower cost

IFHL ships NIRa to its end customers as the lending agent. Under the hood, it's Aminobots Lens — Helm. 22 APIs orchestrated. Three co-lenders. End-to-end loan from WhatsApp to disbursement in eight minutes, audit-ready every step.

the problem

Indian NBFCs ship loans against many data sources. KYC. Account Aggregator. GST returns. DigiLocker. Bureau pull. NACH mandate. OneFin LMS for booking. Before NIRa, each of these was a separate flow stitched manually. TAT measured in days. Edge cases queued in a credit committee that met twice a week.

Co-lending made it worse. RBI's co-lending model means multiple lenders can bid on the same application. Stitching that across systems took even more days.

the system we built

Lens — Helm wires 22 APIs into one workflow. Aadhaar e-KYC + face match. CKYC pull and dedupe. AA bank statement analysis. GST returns parsing. DigiLocker pulls. Bureau (CIBIL + Equifax + CRIF) runs in parallel. Underwriting agent proposes a decision; a HITL gate fires on borderline scores; credit manager approves in under a minute with the reasoning visible.

Co-lender routing then bids the application across NIRA Finance, Freo, and IFHL's own book against each lender's policy. The winning lender's NACH mandate gets signed live. Disbursement fires. Every event is written to an immutable audit store with the retention class enforced by DPDP.

system flow
whatsapp → kyc + aa + gst + digilocker → bureau

underwriting → hitl gate

co-lender bidding (NIRA + Freo + IFHL)

nach mandate → disbursement

rbi-ready audit trail

the outcomes

TAT fell from days to minutes. STP rate (loans that need zero human intervention) sits above 99% for prime borrowers. Operating cost per loan dropped by about 30% because the system handles the routing, the routing handles the policy, and the policy handles the regulator.

Three co-lenders are live today. The fourth is in onboarding.

We stopped explaining 'why is this loan still pending' to our customers. The loan isn't pending. It's in disbursement. — Head of Lending

what's underneath

see if this fits you

start with a diagnose.

If you're in the same shape — same task, same scale, same constraints — we can probably ship a working system in eight weeks. Two to three weeks to find out.

request diagnose
DPDP-ready by design AWS · Azure · GCP blueprint · patent pending India residency · on-prem option