India Finance House Limited (IFHL) runs Aminobots Lens — Helm as its lending agent. 22 APIs orchestrated. End-to-end loan from WhatsApp to disbursement in eight minutes, audit-ready every step.
The problem
Indian NBFCs ship loans against many data sources. KYC. Account Aggregator. GST returns. DigiLocker. Bureau pull. NACH mandate. OneFin LMS for booking. Before Helm, each of these was a separate flow stitched manually. TAT measured in days. Edge cases queued in a credit committee that met twice a week.
Co-lending made it worse. RBI's co-lending model means multiple lenders can bid on the same application. Stitching that across systems took even more days.
The system we built
Lens — Helm wires 22 APIs into one workflow. Aadhaar e-KYC + face match. CKYC pull and dedupe. AA bank statement analysis. GST returns parsing. DigiLocker pulls. Bureau (CIBIL + Equifax + CRIF) runs in parallel. Underwriting agent proposes a decision; a HITL gate fires on borderline scores; credit manager approves in under a minute with the reasoning visible.
Co-lender routing then bids the application across its co-lenders and IFHL's own book against each lender's policy. The winning lender's NACH mandate gets signed live. Disbursement fires. Every event is written to an immutable audit store with the retention class enforced by DPDP.
The outcomes
TAT fell from days to minutes. STP rate (loans that need zero human intervention) sits above 99% for prime borrowers. Operating cost per loan dropped by about 30% because the system handles the routing, the routing handles the policy, and the policy handles the regulator.
"We stopped explaining 'why is this loan still pending' to our customers. The loan isn't pending. It's in disbursement."
— Head of Lending, IFHL
↓
underwriting → hitl gate
↓
co-lender bidding
↓
nach mandate → disbursement
↓
rbi-ready audit trail
What's underneath
- Aminobots Lens — Helm (the cockpit + orchestration)
- Aminobots Assist (WhatsApp ingress and customer comms)
- Aminobots DocAgent (KYC and bank statement extraction)
- India DPI connector pack (AA · DigiLocker · NACH · OneFin)
- Blueprint System (compiles the whole thing to AWS Bedrock + AgentCore)